Customer Service - Contact us



  0124 4745 777 (9 am - 8 pm Mon-Sat & 10 am - 6 pm Sun)

  cs@cilory.com



FAQ (Frequenty Asked Questions)

When will my order be delivered?

Usually we deliver within 1-3 business days in metros and 3-7 business days for rest of the country. You may track your order by clicking here to see your order history and then click on "details" link next to your order. Use tracking URL of courier service to know exact status of your shipped order.

How do I return/exchange my order?

We have a 30 days returns policy. Should you wish to return/exchange any product just click here to see your order history and click on "queries and returns" link next to the order you want to return/exchange.

Send a message

For any question about a product, an order

For trade/business related queries

Email: business@cilory.com


Want to be part of Cilory team?

Email: careers@cilory.com . For current openings please click here.


Mailing Address

Dew Solutions Pvt Ltd
U & I Corporate Centre
Suite-203, Plot No. 47, Sector-32
Gurgaon -122001

Tel: 0124 4745 777